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Website Care & Maintenance Hobart, Tasmania

Leave your WordPress website in safe hands.

Security

We take website security incredibly seriously. That’s why we provide all our clients with free SSL security certificates, anti-spam filters and access to industry leading anti-malware technology.

Updates

Updating WordPress, Plugins and Themes takes time and is often overlooked by website owners. Leave it to us, and ensure that your website always performs at its best and has the latest security fixes.

Friendly, local support

When you need help with your website, we’re just an email away. All plans include email support to ensure you get assistance quickly and easily. We’re here to make managing your website stress-free.

Frequent Backups

With our dedicated backup server, you never need to worry again about losing your work or making irreparable changes to your site.

Free Migrations

Have your WordPress site hosted elsewhere? No problems. We’ll migrate your site over for free!

Performance Optimisation

Boost site speed with our optimisation service. We improve load times and user experience by optimising databases, caching and reducing file sizes.

Our WordPress Website Care Plans

Every business is unique, and some need more support than others. We’ve packaged up some great WordPress website care plans that aim to suit a variety of needs.
Essentials
$ 40
/ month
Foundational Protection, Essential Maintenance
  • Nightly website backups
  • Quarterly plugin & theme updates
  • WordPress core updates
  • Malware & spam protection
  • SSL certificate
  • Uptime monitoring
  • Email support
  • Additional design & development $120/hr
Get in touch
Support Plus
$ 95
/ month
Enhanced Care with Content Edits
  • Everything from Essentials
  • Monthly plugin & theme updates
  • Priority email support
  • Update compatibility monitoring
  • Performance optimisation
  • Broken link checking
  • CONTENT UPDATES (0.5 HR)*
  • Additional design & development $110/hr
Get in touch
The Works
$ 165
/ month
Advanced Care with Extensive Updates
  • Everything from Support Plus
  • CONTENT UPDATES (1 HR)*
  • Weekly plugin & theme updates
  • Monthly website report
  • Additional design & development $100/hr
Get in touch
* Included hours do not carry over to the next month. Should any tasks exceed the monthly hours allotted in your plan, they will be billed at your standard hourly rate. We will inform you if you are approaching your limit and allow you to decide how to proceed.

FAQ'S

For clients on the Essentials Plan, support is provided via email from Monday to Friday, 9 am to 6 pm. Clients on the Support Plus and The Works Plans receive priority email support with responses within 24 hours for urgent issues. Please note that phone and SMS support are no longer available to ensure all requests are efficiently managed through our new system.

Things change. We get it. Our website care and maintenance plans are all pay-as-you-go and can be cancelled at any time.

We perform nightly backups of your website across all plans and retain these backups for a maximum of 15 days. This means we can restore your website to a recent state if needed, ensuring your website data is protected and recoverable within that period.

Content updates include tasks such as adding or editing text, images, blog posts, or minor adjustments to your site's existing pages. For more extensive changes or additional content updates beyond your plan's allowance, these will be billed at the hourly rate specified in your plan.

You can upgrade or downgrade your care plan at any time to better match your business needs. Simply contact us via email, and we will adjust your plan accordingly, starting from the next billing cycle.

Security is a top priority for us. All care plans include malware and spam protection, regular updates to your website's core files, plugins, and themes, and SSL certificates to protect your users' data. We also monitor for potential threats and take immediate action to mitigate any risks.

Requesting changes or support is easy—just send us an email, and we'll take care of the rest. We’ll automatically create a support ticket for you, ensuring your request is prioritised and handled efficiently. You’ll receive a confirmation once it’s logged, and we’ll get back to you as soon as possible.

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We create, maintain and host WordPress websites and provide SEO services from Hobart, Tasmania to clients Australia-wide.
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