Essential Care plans receive text and email support Monday to Friday, 9am to 6pm. Extras and The Works Plans are eligible for priority phone, text and email support 7 days a week from 9am to 7pm.
Things change. We get it. Our website care and maintenance plans are all pay-as-you-go and can be cancelled at any time.
Depending on your chosen plan, we either keep daily, weekly or monthly backups of your website. We retain the three most recent backups, and can restore them as when needed.
Websites need SSL certificates to keep user data secure, verify ownership of the website, prevent attackers from creating a fake version of the site, and convey trust to users.
If a website is asking users to sign in, enter personal details such as their credit card numbers, or view confidential information such as health benefits or financial information, then it is essential to keep the data confidential. SSL certificates help keep online interactions private and assure users that the website is authentic and safe to share private information with.
Unfortunately not. We only offer Care and Maintenance plans for sites we host. Hosting it ourselves means we have full control over all the goodies that we offer (security, backups, etc). But never fear. We can migrate your site to our hosting for free!
