Leave your website in safe hands.
Security, updates, backups, and a friendly local team an email away. We look after websites for Hobart businesses and clients across Australia, so you can get on with running yours.
A website is never really ‘done’.
Once a site goes live, it needs ongoing attention. Software gets updates, security vulnerabilities emerge, content goes stale, and performance quietly degrades over time, especially on shared hosting.
Our care plans take all of that off your plate. We handle the updates, backups, security monitoring and small content changes so you don’t have to think about any of it.
No lock-ins, no surprise invoices, no offshore ticket queues. Just a small Hobart team that picks up the phone.
What’s Covered
Watched Around The Clock
Your site is checked every few minutes, every day. If it goes down, we know immediately, and it’s usually fixed before any of your customers notice.
Updates That Don’t Break Things
Core software, plugins and themes get regular security patches. Each one is applied carefully and checked, so a routine update doesn’t quietly break your contact form or your booking flow.
Backups That Actually Work
Nightly backups to dedicated infrastructure, plus monthly off-site copies kept for 12 months. Restoration is tested, because the point of a backup is that it works when you need it.
A Real Human Replies
Email comes back from someone who already knows your site. No support tickets, no chatbots, no offshore call centre. Just a quick, useful reply.
Active Malware Watch
Continuous scanning for malware and suspicious activity. If something tries to creep in, it’s caught and cleaned out before it can cause damage.
Hosting And Care Under One Roof
Sites on a Care Plan are hosted here too. No ‘is it the host or the developer?’ finger-pointing when something goes wrong. Just a faster fix, because nothing about the setup is a surprise.
Care Plans
Pay monthly, or save a month’s fee with annual billing. No lock-in on monthly. Cancel anytime.
Essentials
$40 / month
$440 / year
Save $40 (one month free)
Foundational protection and essential maintenance for smaller sites.
- Software, plugin & theme updates
- SSL certificate & uptime monitoring
- Malware & spam protection
- Nightly backups + monthly off-site copies (12 months)
- Friendly, local email support
- Additional work at $120/hr
Support Plus
$95 / month
$1,045 / year
Save $95 (one month free)
Enhanced care with a small monthly allowance for content changes.
- Everything in Essentials
- Priority email support
- Update compatibility monitoring
- Performance optimisation
- Broken link checking
- Up to 30 min of content updates per month*
- Additional work at $110/hr
The Works
$165 / month
$1,815 / year
Save $165 (one month free)
Advanced care with generous monthly updates and priority turnaround.
- Everything in Support Plus
- Up to 1 hour of content updates per month*
- Monthly website report & performance review
- Priority turnaround on urgent requests
- Additional work at $100/hr
* Included content-update hours don’t roll over between months. If a task runs beyond your monthly allowance it’s billed at your standard hourly rate. We’ll flag it before we get there so you can decide how to proceed.
Got a simpler setup, or something more custom? Get in touch for a tailored quote.
Questions we hear a lot.
Almost always, yes. Before we take on an existing site we run a quick technical audit to check it’s structurally sound and up to date. If we’re happy to look after it, we’ll quote a plan and handle the migration to our hosting for free. If there’s remedial work needed first — outdated software, broken templates, security issues — we’ll tell you what we found and quote that separately before starting.
The work that keeps a site healthy is mostly invisible when it’s going well — which is the point. Each month we’re applying software updates, monitoring uptime and performance, running backups, checking for malware or spam, and replying to any support emails you send through. Support Plus and The Works clients also get content updates, broken-link checking, and a monthly report summarising what was done.
For small tweaks — swapping a photo, updating your hours, editing staff bios, refreshing pricing, adding a blog post, fixing a typo — just email us and we’ll handle it. Support Plus includes 30 minutes per month of this kind of work, The Works includes an hour. Anything larger, or work that needs new design or development, is billed at your plan’s hourly rate — always quoted up front before we start.
Rare, but it happens. Because we back up every night, a broken site is a rollback away from being undone. On Support Plus and The Works, fixing it is included — we’ll sort it and tell you what went wrong. On Essentials we’ll let you know what’s up and quote any hands-on recovery work before starting. Either way, you’re not stuck dealing with it alone.
Uptime monitoring pings your site constantly, so in most cases we’re already working on it before you’ve noticed. For sites on a care plan, recovery is our job — investigating, restoring from backup, fixing the root cause. Malware cleanups on care plans are included. If your site isn’t on a plan with us yet and something’s already gone wrong, get in touch and we’ll quote the recovery.
Never. All plans are month-to-month and you can cancel, upgrade or downgrade any time. We’d rather earn your ongoing business than trap you in one.
You get your site, your content and your domain handed over cleanly. We’ll help move you to wherever you’re going — hosting, DNS, the lot. Your website is yours. We’re just looking after it.